To perform high quality repair service at a fair and just price.
To have a sense of personal obligation to each customer.
To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
To notify the customer if appointments or completion promises cannot be kept.
Paul Henriksen, 03/23/2023
My daughter had her 1994 Toyota pick up in for major engine repair. Seth spoke to my daughter about the repairs that were needed and an estimate on the cost. As a father of course I just wanted to check and see what was being done. After speaking to Seth I had complete confidence in what he had told my daughter. He was dead honest with her and was so thorough with communication and updates. The complex repairs were completed without any issues and the end result was a perfectly running 30 year old classic truck!
Thanks to everyone at White Sulphur Auto, you are a class operation!